Caliber Consulting helps global luxury retailer with culture redesign and transformation
Caliber Consulting has completed a major culture transformation project with one of the world’s largest ultra-luxury retail groups, where culture now serves as a key driver of organizational values, brand ownership, and the behaviours, mindsets, and experiences that ultimately define the company’s identity and differentiate it in the market. With a global footprint spanning multiple countries and thousands of employees, the client of Caliber Consulting is one of the largest players in the €1.4 trillion luxury brands market. Building on decades of heritage, the company’s values are deeply embedded in the organization and closely tied to the brand’s identity. However, as the group embarked on a bold new strategic direction and evolved its market positioning, leadership recognized that its culture needed to evolve alongside it.